1 hour ticket response
We are specialized in delivering a fast and adequate solution to each client support ticket sent by a customer. Our trained support team representatives will examine your issue and will think of the most efficient option. We offer a 1–hour response time guarantee for all support tickets. Actually, the average response time has proved to be 20 minutes.
An Outstanding Client Care Service
Each member of our customer support team has lots of years of experience in the Linux cloud web hosting packages arena and the majority of them have been with us for at least 5 years. They are all eager to answer all your questions in the most efficient way possible.
An Easy–to–Navigate Help Section
In the Site Control Panel you will find an intuitive Help section where you can get quick suggestions on how to use our hosting services. You can get the answers to your queries in our F.A.Q. database, find more information in the web hosting account administration articles or check out our how–to video tutorials.