Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You’ll find almost all the answers to your questions in the intuitive Help Center built into your Site Control Panel. It offers a vast knowledge base with commonly asked questions and exhaustive educational articles compiled by our qualified technical support team.

  • Top quality support service
  • How–To Video Clips

  • We have prepared a selection of educational video tutorials that visually demonstrate how to take care of a typical issue related to your Linux cloud web hosting packages account. You’ll find the tutorial video clips in the Help Center section.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock support service with a one–hour response guarantee. Our team of knowledgeable support engineers will be available to you to reply to all the inquiries that you may have. During non–peak times, an answer will be given within just twenty minutes.