One-Hour Response Guarantee in Cloud Web Hosting
Our Linux cloud web hosting packages come with a one-hour reply time guarantee, which implies that irrespective of what query or problem you may have, we will always be there to lend you a hand. In fact, it rarely takes more than half an hour to get a problem solved or a query answered, and this is valid for both sales and technical matters. Our client support staff reps are available 24x7, even on weekends and holidays, which means that you’ll get prompt support at all times. We know exactly how precious time can be, so by the time we answer your email or trouble ticket, we will have looked into the issue and, in case we haven’t resolved it, we’ll provide you with more details on what you need to do on your end, if the circumstances demand this. With our support service, you can be sure that there will be somebody to lend you a hand right away, irrespective of what time of day or night it is.