Lots of people who start using their 1st hosting account, or switch companies, typically have inquiries regarding how specific tasks are executed or stumble upon predicaments when setting up various things like emails, site settings, and so on. Because of this, lots of companies have compiled documentation with the most standard questions and issues so as to help their clients get info swiftly and easily. As a result, the customer support staff representatives can devote more time to actual problems that given clients may be experiencing, because the solution for the minor things will already be available on the web and clients can easily handle them without having to touch base with the technical support team. Having in-depth documentation is quite important, particularly for new users with no past experience at all, because the web hosting service entails heaps of functions and many individuals can get bewildered about what action to take. A good knowledge base can both help you perform the tasks that you want and become aware of how the web hosting service functions in general.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting packages that we offer feature an exhaustive knowledge base where you can find everything you may ever need to know with regards to your hosting account. Irrespective of whether you intend to create a brand new MySQL database, to forward a domain name using an .htaccess configuration file or to create an e-mail account on your computer or feature phone, you can just check our help articles and all the information that you need will be there. When you go to a given section of your Hepsia Control Panel, you will see articles that are dedicated to the functions that you can access through it. If you’d like to see the full archive of articles and get familiar with all the functions that Hepsia is offering, or only to read generic information about the hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost best to encompass any challenge that you might bump into, but if you don’t find the info that you’re looking for, you can always touch base with us, as our customer support staff members are available night and day.